Unlike a toaster computers are not designed to do just one thing. Computers are very complicated pieces of equipment and not everyone is able to make the best recommendations about how to fix things when they go wrong.
Sure, there are lots of sites on the Internet that can help you when things go wrong, but not everyone can understand what those sites are saying.
Level heading can help you with:
Level Heading cannot guarantee that your computer problem will be solved. So, Level Heading has a no solution/no cost guarantee.
If your problem is not solved at all then you don't need to pay anything at all. Be aware though that a specific problem may have several causes. Some of those causes may be fixed without the specific problem being fixed. This would incur some cost.
Computer help is charged at a rate of $AUD27.50 per hour (or part)